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Privacy Policy
JP's Garage
Effective Date: 9/23/2024
JP’s Garage ("we," "us," "our") is committed to safeguarding your personal information and ensuring transparency regarding our data collection and sharing practices. This Privacy Policy outlines the types of personal information we collect, how we use it, and your rights under federal and Colorado state laws. By using JP’s Garage’s website, services, and communications, you consent to the practices described in this Privacy Policy.
1. Information We Collect
a. Personal Information You Provide
When you engage with us through our website, phone, SMS service, or in person, we may collect the following types of personal information:
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Identifiers: Your name, email address, phone number, postal address.
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Commercial Information: Vehicle details, records of services received, purchasing or service history.
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Payment Information: We accept all major credit cards, checks, and cash for transactions.
b. Information Collected Automatically
When you use our website, we may automatically collect the following information:
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Internet Activity: IP address, browser type, operating system, and browsing patterns on our site.
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Location Information: Based on your IP address or postal code.
c. Children’s Privacy
Our services are not directed toward individuals under 13 years of age, and we do not knowingly collect personal information from minors.
2. How We Use Your Information
JP’s Garage uses personal information for the following purposes:
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To provide and manage services you request.
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To communicate service updates, new offerings, or promotions.
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To process payments.
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To maintain records of your vehicle service history.
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To comply with legal obligations and ensure the security of our business.
3. Marketing and Communication Consent
By providing your contact information, you consent to receiving promotional materials, updates, and offers from JP’s Garage. You may opt out of receiving marketing communications at any time by:
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Clicking the “unsubscribe” link in any marketing email.
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Contacting us directly at jp@jpsgarageco.com.
With your consent, we may also use photos and videos of your vehicle (with the license plate number excluded) for promotional and entertainment purposes, such as for marketing and advertising. No personal information about you will be shared without explicit consent. You have the right to deny the sharing or use of any content involving your vehicle for these purposes by notifying us at any time.
4. SMS Service
JP's Garage offers an SMS service to provide real-time updates on vehicle repairs, lockbox instructions, and responses to inquiries while your vehicle is in our care. By providing your mobile number, you consent to receiving these SMS messages. If you wish to opt out of SMS communications, please email us at jp@jpsgarageco.com.
5. Vehicle Images for Service
Technicians at JP’s Garage may take photos or videos of your vehicle during inspections and repairs. These images are stored securely in your service history via ShopBoss and are not shared with third parties except when:
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Required for warranty claims.
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Relevant to accident-related repairs or communications with insurance companies.
6. How We Share Your Information
We do not sell personal information. However, we may share your data with trusted third parties in the following circumstances:
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Service Providers: Payment processors, website management, or other necessary services.
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Legal Obligations: If required by law or to respond to legal processes.
Business Transfers: In the event of a merger, sale, or reorganization, your information may be transferred as part of the transaction.
7. Cookies and Analytics
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We use cookies and other technologies to enhance your website experience and track site performance. Cookies are small files stored on your device that help us understand how you interact with our site and tailor our services to your needs.
We may also use third-party analytics tools, such as Google Analytics and Facebook Pixels to gather aggregate data about website traffic and performance. You can manage cookie settings through your browser.
8. Your Privacy Rights
As a resident of Colorado, you have certain rights regarding your personal information, including:
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Right to Access: Request access to the personal information we have about you.
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Right to Correct: Request that inaccurate or incomplete information be corrected.
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Right to Delete: Request deletion of your personal data, subject to legal and operational exceptions.
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Right to Opt Out of Targeted Advertising: You can opt out of data processing for marketing purposes.
To exercise any of these rights, please contact us at jp@jpsgarageco.com. We will respond to your request within 45 days as required by law.
9. Security of Your Information
We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. Industry-standard security measures, including encryption and secure storage practices, are used to safeguard your data.
10. Third-Party Links
Our website may include links to third-party websites, which are governed by their own privacy policies. We are not responsible for the privacy practices of other sites, and we encourage you to review their policies before sharing your personal information.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy as needed to reflect changes in our practices, legal requirements, or operational needs. Updated versions of this policy will be posted on our website, and we encourage you to review it periodically.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your privacy rights, please contact us at:
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JP’s Garage
3540 Hwy 52, Unit H-18
Frederick, CO 80516
Phone: (720) 589-8142
Email: jp@jpsgarageco.com
